Car accident news

New app launched that lets users lodge claims on phone

An insurance firm has announced the launch of a new app which allows policyholders to lodge car accident claims using their phones.

The app, which was launched last December, has already been downloaded by more than 1,300 policyholders.

It has been developed so that after having a road accident users can log on and it will determine the GPS coordinates and prompt the user to enter all the information required at the scene of the car crash.

Details required include the name, contact number and particulars of the other party involved in the accident. It also requests a photo of their driving licence, tax disc or number plate and the damage caused to both vehicles. Once all the information has been inputted and sent, it then automatically lodges the claim with the insurance provider.

However, users will still be required to report the car accident to the police and obtain a case number.

If the accident is serious, the app has an emergency button which alerts the insurance company to call and help determine the situation and send the appropriate emergency services.

If an accident takes place in an area which is out of signal range, the app still captures and stores data ready to send through and lodge the car accident claim once in range again.



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*Where replacement vehicle costs can be recovered from the insurance company of the person who caused the accident. Where this person is untraceable or uninsured, or where there is a dispute over liability, a replacement vehicle cannot be provided.